Shipping policy

Shipping Policy

At Ard Collection, we are committed to delivering your order with care and efficiency across Canada.

Processing Time

Orders are processed within 1–3 business days after purchase. During launches, holidays, or high-volume periods, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Within Canada

We currently ship exclusively within Canada.

Estimated delivery times:

Canada: 2–7 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or high shipping volumes.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Any free shipping promotions will be clearly stated on our website.

Tracking Your Order

Once your order has shipped, tracking information will be sent to your email so you can monitor your package throughout delivery.

Incorrect Shipping Information

Please ensure your shipping details are accurate before placing your order. Ard Collection is not responsible for delays or lost packages caused by incorrect or incomplete shipping information.

If you notice an error in your address, please contact us as soon as possible.

Lost or Delayed Packages

While we work closely with our shipping partners to support timely delivery, Ard Collection is not responsible for delays caused by shipping carriers once an order has been dispatched.

If your package appears lost or significantly delayed, please contact us and we will do our best to assist.